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Acceptable Use Policy

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Acceptable Use Policy

Reference hash 840068ff43e1. This document is versioned and rendered for the current platform or active store context.

Version 2 Effective 21 April 2026 Platform standard EN
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Acceptable Use Policy

Last updated: 21 April 2026

1. Scope

This Acceptable Use Policy applies to all users of the Creativemark platform, including Customers and Sellers.

2. Prohibited activities

You must not use the Platform to:

  • Sell, distribute, or purchase illegal goods or services.
  • Infringe the intellectual property rights of any third party, including selling unauthorised, pirated, or counterfeit software keys.
  • Engage in fraud, including using stolen payment methods, filing false chargebacks, or providing false information.
  • Attempt to gain unauthorised access to the Platform, other users’ accounts, or our systems.
  • Transmit malware, viruses, or other harmful code.
  • Violate applicable export controls, economic sanctions, or trade restrictions.
  • Harass, threaten, or abuse other users or our staff.

3. Seller obligations

Sellers must ensure that all products listed on the Platform are genuine, properly licenced, and accurately described. Sellers must comply with all applicable consumer protection, data protection, and tax laws in the jurisdictions where they sell.

4. Consequences of violation

We may, at our sole discretion, take the following actions in response to a violation of this policy:

  • Issue a warning.
  • Suspend or terminate your account.
  • Withhold or reverse payouts.
  • Report the matter to law enforcement or regulatory authorities.

5. Reporting

If you become aware of any violation of this policy, please report it to us using the contact details on our website.