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Partner Payout Terms

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Partner Payout Terms

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Version 2 Effective 21 April 2026 Platform standard EN
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Partner Payout Terms

Last updated: 21 April 2026

1. Payout schedule

Payouts are processed on a weekly or monthly basis, depending on your account configuration and verification status. The payout schedule is communicated during onboarding.

2. Minimum threshold

A minimum payout threshold may apply. If your available balance is below the threshold at the scheduled payout date, the balance will roll over to the next payout cycle.

3. Risk hold period

A risk hold period may be applied to new transactions to mitigate chargeback and fraud exposure. During the hold period, funds are not available for payout. The hold period is typically 7–14 days from the transaction date but may vary based on risk assessment.

4. Deductions

The following may be deducted from payouts before disbursement:

  • Platform commission
  • Payment processing fees
  • Refunds issued to customers
  • Chargeback amounts and associated fees
  • Any amounts owed to Creativemark

5. Withholding

Payouts may be withheld or delayed where:

  • Verification (KYC) is incomplete or under review.
  • There are unresolved disputes, chargebacks, or compliance concerns.
  • Suspected fraud or violation of the Acceptable Use Policy.
  • Required by law or regulation.

6. Tax responsibility

You are solely responsible for reporting and paying any taxes owed on your earnings from the Platform. Creativemark does not withhold taxes on your behalf unless required by law. You must provide accurate tax identification information.

7. Payout method

Payouts are made via the payment method configured in your account (e.g. bank transfer). You are responsible for ensuring your payout details are accurate and up to date.